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Glossary overview

Hotel Voucher Management Platforms

Armin Gögele, last updated on December 02, 2024. 

Voucher management for hotels is increasingly carried out via specialized digital platforms/software solutions that process the entire sales process - from creation to sale to redemption of the vouchers - in an effective and centralized manner, while at the same time increasing the success of the hotel's voucher marketing.

Benefits of Hotel Voucher Management Platforms

The use of voucher management platforms for hotels offers numerous advantages, including

  • Simple and intuitive creation of vouchers
  • User-friendly administration of processes such as orders and redemptions
  • Availability of different types of vouchers, such as value vouchers or accommodation vouchers
  • Transparent analysis of the results achieved with voucher sales
  • Automation of voucher delivery and payment processing
  • Interface to the hotel's PMS for the automatic transfer of information to avoid errors in voucher management


Vouchers can also be integrated into hotel marketing through specialized marketing automation software. In this way, vouchers are sent to the right person at the right time with the right message. This increases the attractiveness of your offer and leads to stronger guest loyalty. The right platform for voucher management thus constantly generates additional revenue for your hotel without any additional active contribution. 

The Most Important Questions About Hotel Voucher Management Platforms

How Does the Integration of a Voucher Management Platform Improve Efficiency in Hotels?

Thanks to user-friendly administration on the platform and the connection to the hotel's PMS, hotels can manage their vouchers efficiently. This minimizes manual effort and sources of error while improving user experience. 

What Advantages Do Voucher Management Platforms Offer for Hotels?

Hotel voucher management platforms offer numerous advantages for hotels, such as intuitive creation and transparent evaluations, automatic payment processing and the integration into digital marketing. In this way, guest loyalty can be improved and vouchers can be advertised in a targeted manner.